Privacy Policy
Last updated: September 13, 2026
At NUVELLA, we respect your privacy and are committed to protecting the personal information you provide when you visit or make a purchase from our online store.
This Privacy Policy explains how we collect, use, and protect your information.
1. Information We Collect
When you visit our store, place an order, or contact us, we may collect information such as:
- Full name
- Email address
- Phone number
- Billing and shipping address
- Order and purchase details
- Payment-related information
- Information you provide when contacting customer support
- Device, browser, and website usage information
We only collect information that is reasonably necessary to operate our store and provide our services.
2. How We Use Your Information
We may use your information to:
- Process and deliver your orders
- Confirm and manage purchases
- Communicate with you about your orders
- Provide customer support
- Improve our products, services, and website
- Prevent fraudulent or unauthorized transactions
- Comply with applicable legal requirements
- Send promotional communications when permitted and where applicable
3. Payment Information
Payments may be processed through third-party payment providers. We do not need to store your complete payment card details on our own systems.
Payment providers may collect and process payment information according to their own privacy policies and security practices.
4. Cookies and Similar Technologies
Our website may use cookies and similar technologies to improve your browsing experience, remember preferences, understand how visitors use our website, and support essential store functionality.
You may be able to control cookies through your browser settings. Disabling certain cookies may affect some features of the website.
5. Sharing Your Information
We may share necessary information with trusted service providers who help us operate our business, including:
- Payment processors
- Shipping and delivery providers
- Website and technology service providers
- Customer support services
- Fraud prevention and security services
We do not sell your personal information for monetary gain.
We may also disclose information when required by law or when reasonably necessary to protect our rights, customers, or business.
6. Data Security
We take reasonable measures to protect your personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no method of electronic transmission or storage can be guaranteed to be completely secure.
7. Third-Party Services and Links
Our website may use third-party services or contain links to third-party websites. These services may have their own privacy policies and terms.
We are not responsible for the privacy practices of websites or services that we do not control.
8. Your Privacy Rights
Depending on where you live, you may have rights regarding your personal information, including the right to:
- Request access to personal information we hold about you
- Request correction of inaccurate information
- Request deletion of certain personal information
- Withdraw consent where applicable
- Opt out of certain marketing communications
- Ask questions about how your information is handled
To make a privacy-related request, please contact us using the information below.
9. Children's Privacy
Our store is not intended for children who are not legally permitted to use online shopping services in their jurisdiction. We do not knowingly collect personal information from children for purposes that are prohibited by applicable law.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business, website, services, or applicable legal requirements.
Any updated version will be posted on this page with a revised Last updated date.
11. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:
Email: deividsdeivids13@gmail.com
We will make reasonable efforts to respond to privacy-related inquiries in a timely manner.