Terms of Service
Last updated: September 13, 2026
Welcome to NUVELLA. These Terms of Service govern your use of our online store and the purchase of our products. By accessing or using our website, you agree to these terms.
1. About Our Store
NUVELLA provides beauty and personal care products through our online store, including skincare, haircare, eye care, lip care, and body care products.
2. Use of Our Website
By using our website, you agree to:
- Provide accurate information when placing an order.
- Use the website only for lawful purposes.
- Not attempt to interfere with the website's operation or security.
- Not use the website to conduct fraudulent or unauthorized activities.
We reserve the right to restrict or terminate access to our website if these terms are violated.
3. Products and Product Information
We make reasonable efforts to ensure that product descriptions, images, specifications, and other information displayed on our website are accurate.
However, product colors and appearance may vary slightly depending on your device or screen settings.
We reserve the right to correct errors, update product information, or change product availability without prior notice.
4. Prices and Payments
All product prices displayed on our website are subject to change without prior notice.
Prices, applicable taxes, shipping charges, and other fees will be shown during the checkout process where applicable.
You agree to provide valid and accurate payment and billing information when completing an order.
5. Orders
Placing an order does not necessarily guarantee acceptance of the order.
We reserve the right to cancel or refuse an order in situations including, but not limited to:
- Product availability issues
- Incorrect pricing or product information
- Suspected fraudulent activity
- Incorrect customer information
- Other circumstances that prevent us from fulfilling the order
If an order is canceled after payment has been received, any eligible refund will be handled through the applicable payment method.
6. Shipping and Delivery
We will make reasonable efforts to process and ship orders within the timeframe provided at checkout or on the website.
Delivery times may vary due to shipping providers, weather, holidays, customs, incorrect addresses, or other circumstances outside our control.
Once an order has been handed over to the shipping provider, delivery may be affected by factors beyond our direct control.
Customers are responsible for providing accurate shipping information.
7. Returns, Refunds, and Exchanges
Returns, refunds, and exchanges are subject to our applicable Refund and Return Policy.
Products may need to meet specific conditions to qualify for a return or refund. Please review the relevant policy before returning any product.
8. Intellectual Property
All content on the NUVELLA website, including text, images, graphics, logos, product descriptions, design elements, and other materials, belongs to NUVELLA or its respective content providers unless otherwise stated.
You may not copy, reproduce, modify, distribute, or use our content for commercial purposes without prior written permission.
9. Third-Party Services
Our store may use third-party services such as payment processors, shipping providers, analytics services, and other technology providers.
Your use of third-party services may also be subject to their respective terms and policies.
10. Disclaimer
Our website and its content are provided on an "as available" basis.
We make reasonable efforts to maintain accurate and reliable information, but we do not guarantee that the website will always be uninterrupted, error-free, or completely free from technical issues.
Product results may vary from person to person. Product descriptions are provided for general informational purposes and should not be considered medical advice.
11. Limitation of Liability
To the extent permitted by applicable law, NUVELLA will not be responsible for indirect, incidental, or consequential losses arising from your use of our website or products.
Nothing in these Terms is intended to exclude or limit any rights or protections that cannot legally be excluded or limited under applicable law.
12. Changes to These Terms
We may update these Terms of Service from time to time to reflect changes to our business, website, products, or applicable legal requirements.
The updated version will be posted on this page with a revised Last updated date.
13. Governing Law
These Terms of Service will be interpreted and governed by the applicable laws and regulations governing our business and transactions, subject to any mandatory consumer protection rights that apply to you.
14. Contact Us
If you have any questions about these Terms of Service, please contact us:
Email: deividsdeivids13@gmail.com
By using our website or placing an order, you acknowledge that you have read and agree to these Terms of Service.